Because enforcement is a seven-day-a-week, 24-hours-a-day job, we offer emergency services at all times to both current clients and non-clients.
For our current clients, emergency services are classified as issues that arise outside of regular assigned hours that we work with your business. Your contract will have a built-in rate for emergency services that will go into effect under those circumstances. For our current clients, we guarantee we will respond to any emergency situation within four hours of receiving the call.
We also respond to emergency calls from businesses that don’t currently have our service. We will assess those businesses an emergency rate, and will perform the job at that rate. We have found that outside businesses we provide with emergency services are so pleased with the results that they often sign up with regular Cascade Enforcement Agency services after we have worked with them.